Carrefour Introduces New Mobile App for Online Shopping

Carrefour Kenya has launched a new mobile app to enhance its online shopping experience

Carrefour Kenya has launched a new mobile app to enhance its online shopping experience for Kenyan customers. 

The new app dubbed MAF Carrefour app offers more than 8,000 items including groceries, fresh food and light household products, the app also features a ‘build your shopping list’ function, as well as a ‘, frequently purchased’ tab which saves items bought regularly.

The App provides a seamless shopping experience allowing customers to quickly and conveniently browse and add all their essentials to a digital cart. Users can also access their receipts as well as past transactions anytime through the app.

Franck Moreau, Country Manager of Carrefour Kenya at Majid Al Futtaim Retail said that at Carrefour, they are constantly finding innovative ways to modernise and digitise the shopping experience for their customers. 

“We are confident that the new app will provide Kenyan customers with a convenient and safe option to shop from the comfort of their homes.”

Delivery is available within Nairobi with plans to expand to other cities across the country in the near future. Offering flexibility and value, the online shopping app allows customers to choose a 1-hour delivery slot either on the same day or the next day between 9 am – 8 pm, for a delivery fee of Kshs. 99.  

Adding to the benefits, customers registered on Carrefour Loyalty Program, MyCLUB, will also enjoy earning points for their transactions that can later be redeemed in the form of discounts.

Existing MyCLUB members must transfer to the new MAF Carrefour app using their previous registration details and create a new password where all their points and vouchers will automatically be migrated to the new app as the old app will be phased out.

Initially, payments will only be performed through a mobile money platform, M-PESA. However, the Carrefour team is working on extending the same to Debit/ Credit card payments in the coming months.

The MAF Carrefour app is available for download on both Google Play and the App Store.

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