Financial & Tech

KCB unveils ECRM system to boost service delivery

Kenya Commercial Bank (KCB) has commenced the use of a new Electronic Customer Relationship Management System aimed at improving customer experience and turn-around time. The Bank will use the system to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention […]
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ringier africa

Ringier Africa with new structure and leadership

Ringier is restructuring its international market set-up for the beginning of the new year. On the first of January, Ringier Africa and Asia have implemented various changes further supporting the strong growth of its international markets, with additional personnel and international support. Ringier is restructuring its international market set-up for the beginning of the new […]
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