How to reverse a wrong M-Pesa Transaction

How to reverse a wrong M-Pesa transaction

Sending and receiving money via M-Pesa has eased the way we do business today, it has enabled transactions in our day to day activities right from individuals to businesses.

However, you can find yourself sending money to the wrong recipient.

Here’s how you can reverse a wrong M-Pesa Transaction. Once you notice you have sent money to the wrong Safaricom MPESA number;

  1. Copy the M-Pesa transaction message you received from Safaricom.
  2. Create a blank SMS and paste it there.
  3. Send the message you have pasted to 456.
  4. Safaricom will then reverse the transaction.

All these can be avoided by Safaricom’s hakikisha service where users can dial *234*2# to activate it.

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