When it comes to online shopping, ensuring a seamless payment process is crucial for customer satisfaction. Payment gateways play a pivotal role in facilitating secure transactions between customers and online stores.
They act as a secure bridge, transferring payment information safely, much like a digital cashier for your online purchases. Below are the 10 best payment gateways in Kenya that can enhance your online business.
What is a Payment Gateway?
A payment gateway is a technology that processes credit card payments for online retailers, bricks, and mortar businesses, and e-commerce websites. It ensures that the customer’s payment details are transmitted safely and securely through encryption, protecting sensitive data during each transaction.
How to Choose the Best Payment Gateway in Kenya
1. Credibility:
Select providers with a proven track record. Look for reviews, testimonials, and how long they’ve been in business to ensure professionalism.
2. Safety:
Focus on security features. Opt for gateways that use industry-standard security protocols such as SSL encryption and comply with regulations.
3. Payment Method Compatibility:
Choose gateways that support a variety of payment methods, including credit/debit cards, mobile money, and local options.
4. Costs and Fees:
Assess transaction fees, setup costs, and additional charges. Transparency in fees is essential for selecting a budget-friendly option.
The 10 Best Payment Gateways in Kenya
- Pesapal
- Supported Methods: Credit Cards, M-PESA, Airtel Money
- Security Features: SSL encryption, transaction approval from financial institutions
- Benefits: Multi-channel options, real-time monitoring
- Jambopay
- Supported Methods: M-PESA, Airtel Money, Credit Cards
- Security Features: SSL encryption
- Benefits: Recurring billing, detailed reports
- iPay Africa
- Supported Methods: M-PESA, Airtel Money, Credit Cards
- Security Features: SSL encryption, PCI DSS compliance
- Benefits: Versatile payment channels, bulk transactions
- DPO Group
- Supported Methods: M-PESA, Visa, Mastercard
- Security Features: SSL encryption, PCI DSS compliance
- Benefits: Wide array of payment methods, dedicated customer support
- Flutterwave
- Supported Methods: M-PESA, Credit Cards, QR codes
- Security Features: PCI DSS compliance
- Benefits: Supports multiple currencies, easy management
- JumiaPay
- Supported Methods: M-PESA, Visa, Mastercard
- Security Features: SSL encryption
- Benefits: Loyalty programs, ease of use
- Kopokopo
- Supported Methods: M-PESA, Till Number
- Security Features: SSL encryption
- Benefits: Quick cash advances, visibility into business performance
- Jenga
- Supported Methods: M-PESA, Credit Cards, PayPal
- Security Features: SSL encryption, PCI DSS compliance
- Benefits: Fast checkout, secure transactions
- Paystack
- Supported Methods: Cards, bank transfers, USSD
- Security Features: SSL encryption, PCI DSS compliance
- Benefits: Customizable payment pages, detailed reporting
- Mpayer
- Supported Methods: Mobile money, bank transfers
- Security Features: SSL encryption
- Benefits: Cash management and analytics tools
Key Benefits of Payment Gateways in Kenya
- Smooth Transactions: Enhance customer shopping experiences by offering diverse payment options.
- Global Reach: Facilitate international sales, expanding your customer base.
- Enhanced Security: Protect customer data, building trust and loyalty.
- Quick Checkouts: Optimize the payment process, reducing cart abandonment.
- Regulatory Compliance: Ensure adherence to legal standards for online transactions.
- Automation: Streamline payment processing, minimizing manual errors.
Setting Up a Payment Gateway Account
To set up a payment gateway, you typically need to provide the following details:
- Business type and name
- Country and website URL
- Contact information (email and phone)
- Refund policy link
- Certificate of incorporation and tax PIN
Selecting the right payment gateway is crucial for your online business’s success.
