Are you someone who prefers to use your phone for outgoing calls only or wants to monitor your callers? Perhaps you are in a situation where you want to be reachable but also receive a missed call alert SMS for calls you don’t wish to answer immediately.
Safaricom provides a convenient solution for this with their call divert or call forwarding codes. In this article, we’ll walk you through the process of enabling and using this service, providing you with the freedom to manage your calls effectively.
Getting Started with Safaricom Call Divert Codes
If you find yourself in a scenario where you want to receive missed call alerts while remaining reachable, Safaricom’s call divert codes offer a practical solution.
By following a few simple steps, you can easily enable and manage this feature.
Enabling Call Divert Service
1. Go to your phone’s dialer and input the following activation code: **21*0722199199#.
2. Upon successful completion of the process, you will receive a response message confirming that the activation has succeeded.
Deactivation Call Divert Services
Should you ever need to deactivate the service, the process is just as straightforward.
1. Simply dial ##21# from your phone.
2. You will receive a confirmation message indicating that the deactivation has succeeded.
Understanding How the Feature Works
Once you have enabled the missed call alert SMS service using Safaricom’s call divert codes, it’s important to understand how the feature operates.
When someone calls you, they will be diverted to the number 0722199199, and you will receive a missed call alert SMS. It’s worth noting that unlike other missed call features on the Safaricom network, all calls will be forwarded, even if you are available.
Additional Option: Call Forwarding via Phone Settings
In addition to using the call divert codes, you can also achieve a similar result by configuring your phone’s call settings to forward all calls to 0722199199. This provides an alternative method for managing your incoming calls effectively.
By following the simple steps outlined in this post, you can easily enable and manage the missed call alert SMS feature, ensuring that you remain reachable while having the flexibility to handle your calls according to your preferences.
