Opinion & Analysis

Artificial Intelligence (AI) and humans in Customer experience (CX) – not an either/or situation 610 305 Admin

Artificial Intelligence (AI) and humans in Customer experience (CX) – not an either/or situation

In the customer journey, artificial intelligence is not set to replace human engagement, but rather to enhance and underpin it By Merijn te Booij, chief marketing officer (CMO) at Genesys…

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DATA SECURITY: EMBRACING AUTONOMY AND INTELLIGENT MACHINES 610 337 Admin

DATA SECURITY: EMBRACING AUTONOMY AND INTELLIGENT MACHINES

By Christine Ambetsa Chief   Information Officers (CIOs) are operating in a state of heightened awareness. Their mission-critical systems are increasingly under threat from constantly evolving viruses and hacks, making it…

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tech effective management
Embracing tech for effective management 816 459 Admin

Embracing tech for effective management

The world is drowning in data. As organisations across the globe attempt to manage these massive data sets, varying sources and formats emerge. This leads to disparate data, management silos…

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Key Drivers of change that Tech is Forcing on FINANCE 610 414 Admin

Key Drivers of change that Tech is Forcing on FINANCE

Technology – more than just Automation and AI – is already creating the most seismic impact on the Finance, Audit and Accountancy functions A new initiative by ACCA (the Association…

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Kenya among Four African countries attacked by mobile malware 1024 683 Admin

Kenya among Four African countries attacked by mobile malware

The number of mobile malware attacks doubles in 2018, as cybercriminals sharpen their distribution strategies Kaspersky Lab researchers have seen the number of attacks using malicious mobile software nearly double…

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Safaricom targets IT clients with cyber security solutions 610 346 Admin

Safaricom targets IT clients with cyber security solutions

Safaricom enterprise customers can now access a wide range of security solutions to protect their information technology (I.T) systems. The services include Managed Security Solutions, Security Assurance and Advisory services…

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Dudutech now available in Tanzania 610 399 Admin

Dudutech now available in Tanzania

Growers in Tanzania can now benefit from a range of Dudutech’s biological pest control products. The portfolio approved by Tanzanian authorities includes beneficial mites and fungi used to sustainably protect…

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10 Ways to Increase Web Traffic 1024 1024 Admin

10 Ways to Increase Web Traffic

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Use Blade to Stand Out From the Pack 1024 700 Admin

Use Blade to Stand Out From the Pack

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Things You Need To Know Before Submission 1024 683 Admin

Things You Need To Know Before Submission

In pro diam quas interesset, eu sit partem inimicus. Ex accumsan assentior mei, dico alienum consetetur cu eam. Sea modo populo sadipscing eu. Ius animal patrioque et, no libris eripuit…

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