Opinion & Analysis - Afritech Media

13/04/2023
By Admin
Artificial Intelligence, Opinion & Analysis

Conversational AI: Fighting Fraud While Reducing Friction For Customers

The risks of identity fraud remain as high as ever for consumers and banks alike. Global research from Experian shows that 58% of consumers have been a victim of online fraud or know someone who has been a victim, or both. The challenge that banks face is protecting their customers from increasingly sophisticated identity thieves and scammers without […]

05/04/2023
By Admin
Artificial Intelligence, Opinion & Analysis

My Thoughts On ChatGPT Ban In Italy

As many now know, Italy has (temporarily) banned ChatGPT over privacy concerns, and other nations like Germany, France and Ireland are looking into it as well. In short, it is related to GDPR, because of a ChatGPT data leak that happened on March 20th, and the fact that ChatGPT does not age-restrict usage. To specify, […]

How to manage your money and improve your finances

Personal finance and financial goal setting in Kenya is a popular topic in December – as many Kenyans begin to reflect on the year that was and create savings goals for the year ahead. Typically there is an increased pressure to spend in the last quarter of the year, with the Christmas holidays and the […]

Pros & Woes Of Privatisation: How We Streamline Our Way Through This Inevitability

Sammy Ndolo, CDH Kenya Partner in the Corporate & Commercial practice provides guidance on how the upcoming privatisation laws are to have both favourable and unfavourable effects on the Kenyan economy. For decades, Kenya has been implementing a long-term strategy to not only restore the economy and expand opportunities for all Kenyans, but to deepen […]

07/11/2022
By Admin
Business, Financial & Tech, Opinion & Analysis

How diaspora remittances have shaped Kenya’s economy

By Ivan Kanyali In 2021, remittance inflows to Kenya reached an all-time record of USD 3.71 billion, an increase of more than ten times since 2005. Central Bank of Kenya (CBK) data further shows that in the first nine months of 2022, remittance inflows equaled USD 2.9 billion, a slight improvement from USD 2.7 […]

Customer Experience is Key, and Other Learnings from CX Tech Experts

This month 1Stream marks 14 years of delivering leading-edge cloud-based contact centre and CRM solutions to its clients in Southern Africa. 1Stream co-founder and joint CEO, Jed Hewson, shares his 5 key learnings and how the company is meeting market needs. Since 1Stream’s establishment in 2008, it has been committed to enabling companies to deliver excellent customer […]

Practicality of Machine Learning in Responsive Web Design

The majority of online sites are now responsive. However, having a responsive website on its own is insufficient. Users want customization at all levels. Improving user experience and engaging your customers keep them interested in your platform and increase the possibility of determining what they need from it. Machine Learning and Artificial Intelligence (AI) help […]

GSMA improves Women’s Digital Safety with Mobile Tokenisation

The start of the COVID-19 pandemic accelerated the shift in how people get access to information, services and conduct business. As governments in most countries implemented hard lockdowns to curb the spread of the pandemic, mobile phones allowed people to stay connected and access critical services and information. This contributed to the growth of mobile […]

Why are cybercriminals increasing their focus on mobile devices?

A survey carried out in the last year revealed that almost half (49%) of organisations worldwide are unable to detect an attack or breach on employee-owned devices. At a time when workforces around the world are becoming increasingly distributed, there’s a genuine risk that the mobile arena could soon become the new corporate cybersecurity battleground. From mobile […]

The future looks bright for Tech in Africa

The recently concluded fourth edition of Africa Tech Summit held in Nairobi was a major eye-opener, given the rich menu of presentations and networking opportunities it offered. The summit, held under three tracks – the Africa Money and Decentralised Finance (DeFi) Summit, Africa Startup Summit and Africa Mobile Summit – brought together stakeholders in the […]