National Bank of Kenya (NBK) has won an award from the global Workflow Management Coalition (WfCW), an international organization that tracks global business process automation. NBK received the coveted Global award for excellence in BPM & Workflow which recognizes excellence in automation of workflow and business process management in organizations around the world. Boston based […]
Visa a global payment company has announced its intention to open an office in Côte d’Ivoire to reinforce its position as a leading payments technology company. The expansion plans will help deliver financial services to the unbanked population of two billion people living without access to financial services, this will help facilitate engagement with key […]
United Bank of Africa (UBA Bank) has partnered with a local network provider to launch a mobile-based financial services to Kenyans. The service dubbed Akiba Mkononi launched by Airtel Kenya and UBA will provide their clientele a Virtual Savings Account to as well as Mobile Banking services as the two companies seek to expand their range of innovative financial services to […]
Kenya Commercial Bank (KCB) has commenced the use of a new Electronic Customer Relationship Management System aimed at improving customer experience and turn-around time. The Bank will use the system to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention […]
Ringier is restructuring its international market set-up for the beginning of the new year. On the first of January, Ringier Africa and Asia have implemented various changes further supporting the strong growth of its international markets, with additional personnel and international support. Ringier is restructuring its international market set-up for the beginning of the new […]