Call diversion is a phone feature switching system which redirects a telephone call to another destination.
You can easily divert calls to another number on your Safaricom line using the procedure below;
How to divert calls to another mobile phone number
- On your phone, dial **21* followed by the mobile number you want calls to be diverted to followed by “#” i.e **21*0722222222#.
- You can check the current status by calling *#21#.
- If you only want to divert calls that you do not want to receive, then dial **61* followed by the mobile number you want calls to be diverted to followed by “#” such as **61*0722222222#.
- You can check the current status by calling *#61#.
- To divert incoming calls only if your primary phone is off, dial then dial **62* followed by the mobile number you want calls to be diverted to followed by “#” such as **62*0722222222#. You can check the current status by calling *#62#.
- To divert incoming calls only if your primary phone is engaged, dial then dial **67* followed by the mobile number you want calls to be diverted to followed by “#” such as **67*0722222222#. You can check the current status by calling *#67#.
