Western Union is used globally to send and receive money to and from anywhere in the globe. Western union money transfer users can be able to track the money they send to ensure that it has been received by the recipient and vice versa.
Here is how users can track their Western Union transactions.
How To Track Your Money Transfer on Western Union Using MTCN
Money Transfer Control Number (MTCN) is a reference code that is generated by Western Union upon any one particular money transfer. The MTCN is printed on the receipt that the sender gets when they make the transfer and it is also on your online transfer history. To track your funds using MTCN use the following steps.
- Go to the Western Union website and click the ‘Track transfer’
- Select whether you’re the sender or the receiver.
- Type in the MTCN and click Continue.
- Once you’ve done all that, Western Union should tell you what’s going on at the moment with your transfer for instance if it’s still in progress, if it has arrived and ready for collection, or if it has already been collected.
You can also follow the same steps when tracking your transfer using the Western Union App.
How To Track Your Western Union Money Transfer Without MTCN
If you lost or can’t find your MTCN number you can still be able to track money sent through Western Union. You will however be required to input additional details which are either the sender’s phone number and name, receiver’s country, transfer date and the amount of money transferred. Once you have the above requirements you can follow these steps to track your money.
- Go to the Western Union website and click the ‘Track transfer’
- Click on the ‘Don’t know the MTCN?’ tab
- Select the option that is convenient to you on the following page e.g., sender’s phone number and fill in all the required information to continue. Adding the transfer date makes the process simpler.
- Follow through any additional steps that the website asks like confirming your identity if needed.
- After clicking continue, the Western Union system will show you the progress of the money you transferred through Western Union.
It is advisable to always track your transferred money to avoid any unnecessary money disputes.
