Zoho Integrates ChatGPT With Zia To Strengthen Generative AI Capabilities

Zoho Corporation, a leading global technology company, today announced that it has integrated ChatGPT with Zia, its homegrown AI platform.

This integration will enable Zoho to offer customers a more intuitive, efficient, and secure experience with AI-powered applications.

Zoho has been investing in AI for over a decade, and Zia is now one of the most advanced AI platforms available. Zia is powered by a large language model (LLM) that has been trained on a massive dataset of text and code.

This allows Zia to understand and respond to natural language queries, generate text, translate languages, and write different kinds of creative content.

ChatGPT is a generative AI platform developed by OpenAI. ChatGPT is also powered by an LLM, but it is trained on a different dataset of text and code.

This gives ChatGPT different strengths and weaknesses than Zia. For example, ChatGPT is better at generating creative text formats, such as poems, code, scripts, musical pieces, email, letters, etc., while Zia is better at understanding and responding to natural language queries.

By integrating ChatGPT with Zia, Zoho is able to offer customers the best of both worlds. Customers can now use Zia for tasks that require understanding and responding to natural languages, such as customer service and sales, and they can use ChatGPT for tasks that require generating creative text formats, such as marketing and content creation.

This integration is just one step in Zoho’s ongoing commitment to AI. Zoho is committed to developing and deploying AI technologies that can help businesses be more productive, efficient, and secure.