How Copia works – Step by Step Guide

How Copia works - Step by Step Guide

Copia is a tech-enabled logistics firm leveraging a network of digitally-enabled and locally based agents who operate as ordering and delivery points.

The system is built to bring regular goods at low prices allowing urban customers to buy goods for delivery to people in the rural areas.

The system allows customers can send foodstuffs, household, construction, electronics & farm feeds to rural areas delivered between 2 to 4 days to Central, Eastern, Nyanza and Western Kenya and some regions in the rift valley.

How to order & make payment

  • Visit
  • Browse the categories and decide which product you would like.
  • Next, click on the shopping cart button to add it to cart.
  • View your Cart to adjust the quantities
  • Go through the Check-Out process.
Currently, Copia only accepts M-Pesa payment. When users place their order, they receive a pop-up message on their phones with the amount of the order. All you need to do is put in your PIN and the payment happens automatically.

How copia works in Kenya