Month: <span>July 2019</span>

Introduction to 5G

An Introduction to 5G; Possibilities and Challenges

By Colin Asher A small grouping of characters hasn’t been as hyped since maybe Y2K. Well if Y2K was the millennium’s heralded end of all working technology, then the confusion engendered by 5G is quite the opposite: a frenzy over all the unborn hopes of technology to be. Connectivity between self-driving cars? Remote robot surgeries? […]
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SophieBot AI wants to replace your doctor

SophieBot is transforming the way patients in healthcare receive information based on algorithms (machine learning) execute their bigger mandate in breaking societal barriers on judgement and stigma. By Brian Yatich Chatbots have the strange ability to imitate people and more recently – customer service assistants, and they do so effectively by connecting clients or actual […]
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AWIT’s “Awaken the TechAZON Within” seeks to empower African Women

African Women in Technology Conference (AWIT 2019) seeking to connect start-ups to mentors has kicked off in Nairobi, Kenya. Hosted yearly by ​IBOM LLC​, the 3-day conference is themed “Awaken The Techazon Within” focuses on empowering, educating and connecting African women in business and technology. AWIT seeks to provide a platform for advancing the careers […]
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Microsoft’s Artificial Intelligence Whitepaper ‘AI for Good’ in Kenya

AI has the potential to enhance productivity and growth by expanding opportunities in key sectors for Kenya and the wider continent. Microsoft together with the Strathmore University and Access Partnership launched the white paper for it’s Artificial Intelligence (AI)  Africa program in Kenya in April. The whitepaper titled ‘An Opportunity for Growth, Development, and Democratisation’ was unveiled […]
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Artificial Intelligence (AI) and humans in Customer experience (CX) – not an either/or situation

In the customer journey, artificial intelligence is not set to replace human engagement, but rather to enhance and underpin it By Merijn te Booij, chief marketing officer (CMO) at Genesys (www.Genesys.com) AI is by far the biggest hype I have seen in my career, and for good reason. It could revolutionise customer experience at a […]
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